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Have a question, need help, or just want to say hello?
Our team is always happy to help you on your skincare journey.

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back to you within 24-48 hours.

Email Us
gemma@zaneko.co.uk
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Mon- Fri: 9AM-6PM (PT)

Our Office
Zaneko, Sunderland
United Kingdom

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every step of your skincare journey.

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Frequently asked questions

Quick answers to common questions.
What is the Zaneko System?

The Zaneko System is a refillable skincare solution designed to make cleansing simpler, cleaner, and more sustainable. It combines a reusable applicator with our silk-infused solid face cleanser refill for a luxurious cleansing experience.
How do I refill my Zaneko Cleanser?

Simply insert the Silk Cleanser Refill into the reusable applicator, twist it securely into place, and glide gently over damp skin. Once finished, replace the refill without replacing the entire applicator.
Is the Zaneko cleanser suitable for sensitive skin?

Yes! Our silk-infused cleanser is designed to be gentle, nourishing, and suitable for all skin types, including sensitive skin.
How long will it take to see results?

Skin can feel softer, cleaner, and more refreshed after the first few uses, while visible improvements may vary depending on your skin type and routine consistency.